FAQs

Please click on one of the questions below to show the answer

What type of data does FIS Data offer?

FIS DATA is well-known for its Homeowner data files. Our data is reliable, up-to-date and the most current in the industry. On the self-service portion of our website, you will find our most requested fields for use in customizing your file. We also have the ability to append additional fields to this file, so please Contact us if you are looking for something specific. We also offer New Phone Connect data and "Fit For Purpose" data utilizing our years in this business and robust data capabilities to provide highly customized files for trending and data insights.

Can I specify different criteria for the new homeowner mailing lists?

You get to create your own criteria and you can save it for future use. Some of the criteria you can select by is:

State – and county, zip, city within state
Mortgage Amounts
Sale Amounts
New or Refinance Data or both
Type of Loan
Specify if you need a lender’s name
With or without phone numbers

We have the ability to append additional fields to this file, so please Contact us if you are looking for something specific.

How Up-To-Date is Your Data?

Our Homeowner Data is where we have bragging rights! We compile this data 5 days a week. Most of our competitors compile it only weekly and then divide it into 5 days. Other data elements may or may not be as timely or in sync with this file, so please Contact us so that we may work with you to determine the best way to get the additional selections you need without compromising speed/timeliness of the data.

How Do I Receive My Data? What Format Options are available?

When placing an order, you will set up an account that includes your email information. Once your order has processed, you will be notified by email. That email will include a link redirecting you to the sign on page. Once you have entered your credentials you will be able to download your file and select either a TXT or CSV format.

A TXT file is a standard text document that contains unformatted text. It is recognized by any text editing or word processing programs and can also be processed by most other software programs.

A CSV (Comma Separated Values) file is a text based format that represents the data typically found in a spreadsheet or a database table. It is a common format for data interchange. It will easily open into Excel. Nearly all databases have a tool to allow import from CSV.

I made a mistake in entering the criteria, how do I cancel this out or cancel my order?

Please Contact us for assistance in receiving a corrected file. If you start over, it could result in duplicate billing, so please let us assist you.

I receive automated daily files, but I need to put them on hold for two weeks (vacation, system upgrade, etc) How do I do this?

Please Contact us for assistance.

Daily Homeowner Data - Payment Information

If you have selected a Daily Frequency as part of your initial criteria (first order), on the payments page, you will be prompted to set up a reserve account. This is a convenience for many of our clients that have multiple or recurring small orders or small orders in different locales. It avoids the inconvenience of reentering payment information. While it requires an up-front non-refundable payment of $250.00, the system automatically deducts any/all daily orders and displays the remaining balance with each order upon delivery. An email notification is automatically generated when the files are ready (as with all orders). After entering credentials you will see the file as well as the remaining balance on the account. Once the balance is $50.00 or less, you will be prompted to click on the provided link to replenish your reserve.

TCPA Disclaimer

Federal Telemarketing laws specify that the end user is responsible for ensuring that the data follows the Do Not Call laws. We do NOT scrub or purge our data for the Do Not Call regulations. The responsibility is yours to ensure that Federal Telemarketing laws are followed.